Should I file a claim?
You're not required to file a claim. Here are some things to consider if you are an Auto or Property customer:
- Was anyone injured?
- Did you damage someone else’s property or vehicle?
- Are the damages above your deductible?
If you answered yes to one or more of these questions, you should consider filing a claim. That way we can begin collecting the information needed to resolve your claim quickly.
If you’re involved in a car accident, our main goal is to get you back on the road as soon as possible.
Call emergency services immediately if the automobile accident is serious. If no emergency is present, follow the steps below to help us ensure your claim is handled quickly and efficiently.
- Obtain the name, address insurance information and license plate number of the other driver(s) involved in the accident.
- Also, get the names and addresses of any witnesses of the accident.
- Call the police. Do not discuss the details of the accident with anyone, except the investigating officer. Do not make any admissions or offer any payments.
- Take photos (or videos) of all vehicles involved.
- Contact us or your company claim center as soon as possible.
If you have a property loss, our main goal is to get things back to normal as soon as possible.
First, if it is an emergency situation, call emergency service immediately. If no emergency is present, follow the steps below to help us ensure your claim is handled quickly and efficiently.
- Take the necessary precautions to protect your property from further damage.
- In the event of a personal injury, obtain the names and address of individuals involved and witnesses.
- Contact your agent as soon as possible to report a claim.
- If you claim involves theft to your home, your policy requires you to file a police report.
- Take photos (or videos) of damage.
- Contact your company claims center as soon as possible to report the claim.